Zoom addresses security issues, promises to rebuild users trust

Victor Babalola
2 min readApr 12, 2020

Zoom has launched a new feature it’s calling “Security”, that will boost its privacy settings to the highest level. This update includes, allowing passwords in meetings, and bringing in waiting rooms that urges hosts to filter friends that wish to join. The company is also planning on rolling out encryptions for video calls as well as meetings, the CEO/Founder, Eric Yuan said in a webinar hosted on Wednesday.

Zoom is also rolling out a new version of its app which excludes meeting ID from the title bar so hackers won’t be able to leak them through screenshot. Users (hosts) will now have access to in-meeting security controls and will be able activate Waiting Rooms.

This comes a week after the company first addressed its security issues on the platform and has since tried to rebuild trust in its millions of users. According to BuzzFeedNews, Zoom’s reconstruction does not seem to align well with Google’s policy, the company has now banned its employees from using the Zoom app, which makes sense for Google as it is also trying to lure users onto its Google Meet app.

On trying to fix its privacy and security issues and also rebuilding users trust, Zoom has recruited former Facebook’s security chief Alex Stamos as an adviser, the company also formed a new security council that will be of help in the nearest future, according to reports from Bloomberg.

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